No online order
The current Astro website does not accept a purchase or create an online product order.
Yiran Sportslife Return Policy
No active return process is offered through this website.
The current Yiran Sportslife Astro website does not accept online purchases, authorize product returns, provide return labels, publish a return address, or arrange product exchanges.
Scope of this policy
This page reflects the current website, not a future store.
Yiran Sportslife is currently developing a lightweight, content-first website focused on hydration, active carry, practical gear guidance, movement, equipment care, and editorial content.
The current website does not provide a shopping cart, checkout, customer account, order-confirmation process, fulfilment system, or merchandise-return system.
This page therefore does not publish a return window, return address, return-label process, eligibility test, exchange service, or product-condition rule that cannot currently be performed.
Effective date: July 22, 2026
Current inactive functions
No product currently enters a return workflow.
Browsing content, opening an email link, or viewing gear inspiration does not create a purchase, return authorization, or exchange commitment.
No return authorization
The website does not issue return approvals, return numbers, prepaid labels, or return instructions.
No return destination
No public return warehouse, fulfilment centre, collection point, or approved return address is assigned to this website.
No exchange workflow
The website does not reserve replacement stock, arrange exchanges, or track returned merchandise.
Information not currently promised
Return conditions remain undefined until a real process exists.
The absence of a rule should not be interpreted as unlimited returns, free return shipping, automatic acceptance, or a guaranteed exchange.
- 01
A fixed return window such as 14, 30, 60, or 90 days
- 02
A guaranteed free-return or prepaid-label service
- 03
A confirmed domestic or international return address
- 04
Automatic acceptance of opened, used, worn, washed, or damaged goods
- 05
A guaranteed exchange, replacement, store-credit, or refund outcome
- 06
A promised inspection or processing time
- 07
A return process for products purchased from an external seller
- 08
Any restriction of mandatory consumer rights
Before future returns begin
A complete return process must be defined and tested.
Future sales must not begin merely because this policy URL exists. The seller, products, markets, operations, and applicable consumer rules must be confirmed first.
Seller identity
The legal seller responsible for each future transaction and return process must be identified.
Eligible purchases
The policy must explain which orders, products, destinations, and purchase channels are covered.
Return window
Any voluntary return period must be clearly defined and consistent with applicable mandatory rights.
Product condition
Acceptable condition, packaging, tags, accessories, hygiene restrictions, use, wear, and damage must be explained.
Excluded items
Any lawful exclusions for customised, hygiene-sensitive, final-sale, digital, or other products must be stated clearly.
Authorization process
Customers must be told whether prior approval, an order number, photographs, or another verification step is required.
Return destination
A real and tested return address or collection process must exist before goods are accepted.
Return costs
The policy must explain who pays return shipping and how labels, customs costs, or other charges are handled.
Inspection and outcome
The process must explain how returned goods are inspected and what remedies may be available.
Faulty or incorrect goods
Damaged, defective, unsafe, incorrect, incomplete, or misdescribed products require a separate process.
Future policy activation
A return policy becomes operational only with real sales.
Before checkout is enabled, Yiran Sportslife must confirm the legal seller, supported products and markets, fulfilment and return locations, customer-service workflow, verification requirements, return costs, product inspection, available remedies, and mandatory legal obligations.
Visitor guidance
Do not send a product without verified instructions.
A return sent to an unconfirmed address may be lost, refused, or delivered to a party that cannot process it.
Do not send goods without instructions
The current website has no authorised return address. Sending an item to an unconfirmed address may result in loss or non-delivery.
Do not treat email as approval
Sending a general email does not automatically authorise a return, confirm eligibility, or guarantee an outcome.
Keep relevant records
For a historical matter, retain any available order confirmation, payment record, product details, delivery information, and correspondence.
Contact the actual seller
A product purchased through another retailer, marketplace, manufacturer, or seller is governed by that party's return process.
Mandatory consumer rights
Future terms must be reviewed for each applicable market.
A voluntary return policy and a customer's mandatory legal rights are not always the same thing.
Applicable consumer law
Mandatory rights may depend on the seller, customer location, product, transaction type, and destination.
Faulty or misdescribed goods
Legal remedies for defective, unsafe, incorrect, or misdescribed goods may differ from a voluntary change-of-mind policy.
Distance-sale rights
Some jurisdictions provide cancellation or withdrawal rights for qualifying online purchases, subject to conditions and exceptions.
No unlawful limitation
A future Yiran Sportslife return policy must not exclude rights or remedies that cannot legally be excluded.
Historical Shopify matters
The Astro website does not contain the former order system.
Useful content and important routes are being reviewed gradually, but the current website is not a replacement interface for Shopify order administration or return management.
Previous Shopify orders
The new Astro website does not contain the former Shopify customer account, order-history, fulfilment, payment, or return-management system.
Older policy links
Historical search results, bookmarks, emails, or external pages may still point to a previous Shopify return-policy URL.
Historical transaction questions
A clearly identified historical question may be submitted by email, but review and resolution are not guaranteed by this page.
Personal information
Do not send unnecessary personal or payment information.
The current website does not request order numbers, addresses, payment information, photographs, identity documents, or product evidence through an on-site return form.
A historical enquiry should include only enough information to identify the matter. Do not email card numbers, passwords, banking credentials, or unrelated sensitive information.
Information voluntarily submitted by email is handled according to the current Privacy Policy.
Read the Privacy PolicyRelated pages
Review the other current policy routes.
Shipping, returns, and refunds remain separate so that each future process can be reviewed accurately.
Shipping Policy
Explains that the current website does not accept orders, arrange fulfilment, or provide shipment tracking.
Refund Policy
Reserved for the current refund-status explanation and future reviewed refund procedures.
Terms and Conditions
Explains the current website-use terms and confirms that no online purchase contract is created.
Contact
Provides the current written route for relevant website-policy or historical questions.
Return-policy contact
Send only a relevant written enquiry.
Sending an email does not authorize a return, provide a return destination, or guarantee a refund, replacement, or exchange.
Current return conclusion